Returns & Exchanges
At LEDPROFILES, we want you to be completely satisfied with your architectural lighting solutions. If your purchase isn't the perfect fit for your home project, you can return unused items in their original packaging within 30 days of delivery.
Initiate Your Request
Contact our support team with your order number and the specific items you wish to return to receive a Return Merchandise Authorization (RMA).
Secure Packaging
Carefully pack the aluminum profiles and LED components in their original protective tubes or boxes to prevent bending or damage during transit.
Shipping Your Return
Affix the provided return shipping label to your package and drop it off at any authorized carrier location.
Inspection and Refund
Once our warehouse team inspects the items for quality assurance, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing